Shipping & Delivery

We currently offer delivery to most countries/regions

How long does shipping take to arrive?

Orders will be delivered in two steps

1.Order Processing Time:

The time it takes to prepare for shipment. In some cases, this involves maintaining inventory and controlling product quality. Orders are usually shipped within 48 hours of the business day.

2.Shipping Time:

It usually takes 7-20 business days to arrive in your country however, in some instances, delivery may be delayed depending on your country's customs. 

What are your shipping costs?

ORDER SUB-TOTAL Standard Shipping
7-20 Business Days
$0.00 - $39.97 $4.99
Over $39.98 *Free

 

How to track my order?

All orders are carefully packed to ensure safe delivery. Once your order has been shipped, we will send you a shipment confirmation via email the next day. In this email, you will also find a tracking number to keep track of your shipment’s updates online. If you haven’t received the shipment confirmation, please check if it has gone into your spam folder.

It is possible to track all packages on this 17track. Another option is Trackingmore, which you can use if the tracking results on 17track only show Chinese. Also, once the package arrives in your country, it can usually be tracked on your local postal company’s website as well.

Taxes & Duties

Orders shipped outside of the United States may be subject to import taxes, customs duties, fees, and/or VAT (Value Added Taxes) levied by the destination country. You are responsible for paying any taxes, duties, customs fees, and/or VAT charged by your government, as itworld has no control over these charges and cannot predict what they may be. Please contact the local customs office in the relevant jurisdiction for additional information on customs policies or duties. International orders will not be refunded for failure to pay import duties, taxes or fees.  

Shipping Delay

iteaworld is not responsible for delays in shipping caused by extraneous factors (such as weather, inspections, incorrect addresses, labor disputes, and/or transportation problems). We cannot be responsible for lost or damaged packages.  

For any other questions or inquiries,please contact us.